Health Fund Contact Details for Hospital and Ancillary Providers

Are you a Health Provider searching for health fund contact details to register with a health fund as a Medical or Allied Health Provider?

Below is a list of health fund contact details that may assist you with your specific needs.

Note:(*This information was last reviewed and updated on 29 September 2009. As this information is subject to change - please check with the relevant health fund for the most up-to-date details.)

AHIA MEMBER FUND	Contacts	Provider Type	Email/Phone
Australian Health Management	Provider Liaison Team	All Provider Operations	providers@ahmg.com.au 02 4221 8850
Australian Unity Health Ltd	Ron Wilson	Hospital	rwilson@australianunity.com.au 03 9697 0355
	Michelle Mountford	Ancillary	mmountford@australianunity.com.au 03 9697 0939
BUPA Australia Health	HBA Providers	All Provider Operations	aprovops@hba.com.au 03 9937 4141
GMHBA Ltd	Jade Ibrahimovic	Medical	jadeibrahimovic@gmhba.com.au 03 5224 8630
	Jenny Calder	Ancillary	jennycalder@gmhba.com.au 03 5224 8628
HBF Health Funds Inc	Medical Gap Team	Medical	08 9265 6378
	Elizabeth Clarence		elizabeth.clarence@hbf.com.au 08 9265 6583
	Catherine Chester		catherine.chester@hbf.com.au 08 9265 8639
	Lexi Downsborough		lexi.downsborough@hbf.com.au 08 9265 6317
	Mohd Hashim	Ancillary	mohd.hashim@hbf.com.au 08 9265 6125
HCF	*(see notes below)	Hospital
		Medical
	Allira Tulloch	Ancillary	ancproreg@hcf.com.au 02 9290 0518 (Mon-Fri)
	Robyn Crelley		ancproreg@hcf.com.au 02 9290 0545 (Mon, Tues, Wed)
Health Insurance Fund of WA	Alison Whyte	Hospital, Medical and Ancillary	Alison.Whyte@hif.com.au 08 9227 4231
Health Partners Limited	Hospital Claims	Hospital	hospitalclaims@healthpartners.com.au 1300 113 113
	Access Gap Team	Medical	access@healthpartners.com.au 08 8236 4555
	Provider Administrator	Ancillary	ask@healthpartners.com.au 1300 113 113
Latrobe Health Services Inc	Tanya Cardillo	Hospital	tan@lhs.com.au 03 5128 9200
	Debbie Cook	Medical	deb@lhs.com.au 03 5128 9200
	Carol Plant	Ancillary	car@lhs.com.au 03 5172 1400
Manchester Unity Australia Ltd	Jason Hynes	Hospital	jhynes@manchesterunity.com.au 02 9322 1207
	Donna McCarthy	Ancillary	dmccarthy@manchesterunity.com.au 02 9322 1282
	Adam Bissett	Ancillary (Provider Registration)	ABissett@manchesterunity.com.au 02 9322 1387
	Jennifer Knox	Ancillary (Provider Registration)	JKnox@manchesterunity.com.au 02 9322 1281
MBF Australia Ltd		Hospital Estimates (member eligibility checks)	private_access@mbf.com.au 1300 652 623
	MBF Provider Registration Advisors	Ancillary	providerregistration@mbf.com.au 02 8239 2744
		Medical (Schedule of Fees/'No-Gap' Doctors)	dr.billing@mbf.com.au 1800 111 623
MBF Health Pty Ltd	Sally Debrowski	All Provider Operations (NRMA/SGIC/SGIO Health)	healthadmin@mbf.com.au 08 8233 1654 or 133 234
Medibank Private Ltd	Customer Action Team	Hospital	132 230
		Medical	1300 130 460
		Ancillary	Members Choice	1300 720 165
			Non Members Choice	1300 654 887
NIB Health Funds Ltd		Hospital (Accounts, Claims, Eligibility)	1300 853 530
		Hospital (Contract Issues and Enquiries)	02 49141805
		Ancillary (Provider Registration, Hicaps)	1800 175 377
St.LukesHealth	James Harrison	Hospital and Ancillary	jharrison@stlukes.com.au 03 6331 9255
	Amanda Johns	Medical (for gap cover purposes)	ajohns@stlukes.com.au 03 6331 9255
Teachers' Union Health	Maree Dennis	Hospital and Medical	maree.dennis@tuh.com.au 07 32595845
	Robyn White	Ancillary	robyn.white@tuh.com.au 07 32595857

* HCF: For Hospital Providers, we will accept for benefit registration purposes only those facilities notified through PHI circulars, as this endorses recognition through Section 23EA of the Health Insurance Act (for private hospitals) or Section 5B of the National Health Act (for day hospital facilities). Facilities should be directed to Peter Callanan in the Private Health Insurance Branch.

* HCF: For Medical Providers, we will accept for benefit registration purposes only those practitioners included on updates we regularly receive from Medicare Australia.