The Australian Health Insurance Association Limited (AHIA) is committed to respecting the privacy of your information, and recognises the need for appropriate protection and management of any personal information that you share with us. Personal information is any information about an identifiable individual.

This privacy policy is made available to you in order to make you aware of how AHIA collects and uses individual identifying information of visitors to AHIA's website.

The information you provide helps us provide more valuable information to you. It also enables us to give you updates about our services.

We collect only information volunteered by you, such as survey and feedback information, or site registrations, and use such information for internal purposes only. AHIA may also share such information with its health fund members strictly for non-profit business purposes. AHIA does not sell such information or provide it to any unaffiliated third parties.

If you have any other questions about the AHIA's privacy policy, please contact us at admin@ahia.org.au

Direct collection of personal information

We collect personal information when such information is specifically and knowingly provided from users during (i) survey or site registration promotions and (ii) subscription registration for sites or services requiring such registration information. We may occasionally inform our users of health financing information and other health related information that we believe our users will find interesting. However, we will not provide your personal information to a third party without your consent.

Choice

You will be given the option to choose whether you would like to receive such mailing upon registration. You can also request, at any time, that your information not be used for such purposes by sending an email request to us at the address admin@ahia.org.au

Security

Wherever your personal information may be held within AHIA, we intend to take reasonable and appropriate steps to protect this personal information from unauthorised access or disclosure. However, it is important to understand that no security system can be guaranteed to be 100% secure, so we cannot give an absolute assurance that personal information will be secure at all times.

Childrens' Privacy

No information should be submitted to the AHIA by children 16 years of age or under without their parent's or guardian's consent. We do not monitor the age of our user audience.

Access/Accuracy

You may request access to personal information held by us relative to yourself. We will respond to such requests within a reasonable time. We will make a sincere effort to respond in a timely manner to a users request to correct inaccuracies in the personal information held by us. To request correction of such inaccuracies, you may send updates and corrections to admin@ahia.org.au